FREQUENTLY ASKED QUESTIONS

The following are answers to commonly asked questions about StarConnect. Feel free to contact us if you need more information. Mouse-over the questions for the answer box to appear. Mouse-out to close the answer box.

1. What is the StarConnect service and where is it available?
2. Where can I get StarConnect?
3. Is StarConnect service available in Alaska, Hawaii or Puerto Rico?
4. Can I get StarConnect service in a mobile vehicle like an RV or boat?
5. Why should I go with StarConnect?
6. Why should I go with your services while other provides are offering similar services?
7. What are the advantages of a "One-way" satellite system over a "Two-way" satellite system?
8. What is the difference between my dial-up and satellite broadband?
9. How hard is it to use?
10. Will StarConnect work with Apple® computers?
11. Do I get web space with my StarConnect account?
12. If I sign up with StarConnect can I keep my AOL® account?
13. Do you limit heavy bandwidth users?
14. Do you offer a limited warranty on the equipment?
15. Can I use wireless home networking with StarConnect?
16. Do I need a southern line of sight to receive a signal from your satellite?
17. Will I be able to use a virtual private network (VPN) with the StarConnect service?
18. Does StarConnect support VOIP?
19. Is the StarConnect service affected by weather?
20. What if my computer did not come with a Network Interface Card (NIC)? What can I do?

 

To learn more about our satellite solutions and becoming a Satellite Service Provider please send us an email at sales@StarConnect.com, or call us toll free at 1-800-610-0174